FAQs

What to Expect

  • Yes! We offer services in person, virtually, and at home (as part of our Intensive Support Program)! We strive to offer services that are effective, sustainable, highly accessible to fit fluidly into your lifestyle. It’s important to us that you are able to choose what works best for you and to access counselling on your own terms.

    At Attuned Families, we offer a hybrid delivery model.

    In - Office Therapy

    Video Virtual Therapy

    In home Sessions (as part of our Intensive Support Program)

  • During your 75 minute Initial Assessment, you can expect to discuss the challenges/issues that brought you to therapy. The associate will guide you in exploring your family history, personal experiences and formulating therapeutic goals moving forward. Your associate may use certain clinical assessment tools to help inform their work with you. It’s also a great time for you to ask any questions you have about therapy and what you can expect from future sessions.

    Even for those parents who are more specifically interested in child therapy, Attuned Families recommends that parent(s) attend this first meeting without their child(Ren) present so that you can explore your own experience as a parent and be able to speak freely about your concerns.

  • Our Initial Assessment is 75 minutes of your time (90 minutes of your Therapist's time). Regular sessions are usually 50 minutes of your time (60 minutes of your Therapist's time) although we do offer some 25 minute brief sessions which can be helpful for quick parent coaching check in’s or for younger clients who would benefit from a shorter session.

    Many clients attend weekly or biweekly sessions in order to gain the most benefit from therapy. You and your Therapist will work together to determine the best therapy schedule for you.

  • Each family and situation is unique. While some clients may feel better or experience a sense of progress after 1 a handful of sessions, many other clients require regular visits over time to start to feel and see more tangible results.

    Generally speaking, brief therapy is considered to consist of 12-20 weekly sessions. Since our associates are very busy and their schedules fill up quickly, we strongly recommend booking ahead in 8 week blocks to keep the dates and times that work well for you.

  • We often use a family therapy model which allows for a lot of flexibility in terms of who attends sessions moving forward. An associate may meet with one family member at a time or any combination of family members. This is determined by your family's needs and availability. We can even effect change for a whole family by starting with just one family member. If an individual or child is reluctant to attend sessions, then we will work with other family members until we’re able to help support the other individual to feel more comfortable engaging in therapy. Our associates are extremely skilled at engaging with reluctant or nervous kids and can use a variety of creative ways to help them feel comfortable in the therapeutic setting.

  • Your privacy is very important to us. Our practice follows all applicable laws and employs software that is PHIPA compliant to safeguard the security and confidentiality of your personal information. Any information you share with us will be kept strictly confidential except in extraordinary circumstances as outlined under the law. Unless prearranged and agreed to by both parties, we do not communicate about clinical issues via e-mail or text message, due to privacy concerns.

    When you complete your intake form, you will receive more information regarding privacy and confidentiality and if you have additional questions please do not hesitate to reach out to us.

  • Yes. There are certain areas of specialty that are not our area of focus, the treatment of which our infrastructure does not support.

    To offer services to families experiencing the following concerns would therefore be unethical and not in the best interests of the families seeking these supports.

    If you have any of the following concerns and you complete our contact form, we would be happy to refer you to someone who works within that area of specialty.

    High conflict divorce that has or will have Court/Active CAS/Police Involvement

    Serious Eating Disorder

    Addiction

    Abuse/Neglect/Intimate Partner Violence

    Active Psychosis

    Active Suicidality

Fees

  • Our rates for family therapy, child therapy and parent coaching are $200 session with an initial assessment session rate of $300.

    Occupational Therapy rates are $160 per session with an initial assessment rate of $240.

  • For families without insurance options, we do offer some limited sliding scale positions and we also have opportunities for families to work with students who offer lower rates.

    Another low cost option is to register in our 2-day Big Feelings Parent Workshop. If you want a big impact with relatively low financial commitment, our Big Feelings Workshop is a great option.

    It will also allow you would to make an informed decision about whether you want to do more of this kind of parenting work while at the same time, creating immediate change in your family. Join our Director, Julia Swaigen MSW, RSW and one of our popular Therapists, Laura Greenberg MA, RP at the Big Feelings workshop !

  • Attuned Families accepts e-transfers and all major credit cards as forms of payment. When you first book a session, you will receive a consent form via email which prompts you to submit your billing information. This information is kept highly confidential. Payment for sessions is processed through our software system after each session and an invoice will be automatically sent to you.

    We offer Direct Billing for recipients of Jordan's Principal.

  • Insurance coverage varies by employer, provider and program. We encourage you to review your extended benefits plan to verify your coverage and/or compensation for Registered Social Work (RSW), Registered Psychotherapy (RP), Psychology, or Occupational Therapy services. Questions you can ask your provider include: What is the maximum benefit per benefits year? Is there a per session cap and if so, what is it? When does the benefits year start and finish?

  • If you or your child are unable to attend your therapy session, please notify us a minimum of 48-hours before your appointment to avoid being charged the full session rate.

  • Yes! We are an approved vendor for Jordan’s Principle. Please call us directly at 416-766-3000 to discuss these options or complete a Therapist Matching Form so we can get you started at Attuned Families.

Booking Process

  • If you know which associate you want to work with, and you have reviewed the areas above that we do not treat, please use our online booking site to book your Initial Assessment. You can also book follow up 50 minute sessions using the same site. We recommend booking 6-8 sessions ahead in order to maintain your desired time slot, as our Therapists' schedules fill up quickly.

    If you’re not sure which therapist would be the best fit for you, please complete our Therapist Matching Form on our Contact page, and we’ll send you our top recommendations answer any questions you have, and assist you however else we can.

    If you have any questions along the way, please feel free to contact us directly for a free phone consult and we can discuss your options together.

  • No referral is needed. However, if you have been referred to us, please do let us know so we can collaborate with your care team as needed.

  • Finding the right fit is important! That’s why we we’ve designed a Therapist Matching Form to take all the guesswork away and help you find your best match. If you’re still not sure after completing the form or have questions please feel free to contact us directly for a free phone consult and we can discuss your options together. Our skilled team will be happy to help you connect with the right therapist. If for some reason the therapist you see does not feel like the right fit, let us know so that we can support you in finding the one that is - whether here at Attuned Families, or elsewhere.

  • You'll want to find a therapist who works with your area of concern, and who you feel comfortable around.

    Therapy should be sustainable and ultimately make you feel seen, heard, and valued. While you may feel challenged from time to time, you should always feel valued and respected.

    When you fill out our Therapist Matching Form, you can include any qualities that are important to you when working with a therapist and we’ll use that information to find you the best match at Attuned Families.

Clinic

  • Monday-Friday 9AM-8PM

    Saturday 10AM-5PM

  • We have two locations in the West end of Toronto.

    2150 Bloor St W, Suite #205

    Toronto, ON M6S 1M5

    Stroller and Wheelchair Accessible, located a short walk from High Park or Runnymede Subway Station, right next to the Tim Horton's.

    96 Vine Avenue, Suite #7

    Toronto, ON M6P 1V7

    Up two flights of stairs in the lovely Junction Neighbourhood a few buildings East of the Sweet Potato.

  • Metered parking and 1 hour street parking is available by both locations. There is also Green P parking nearby.